Shipping policy

Shipping Policy
Thank you for shopping at Livostore. We are dedicated to delivering your premium Korean Skincare products to you safely and efficiently.

Shipping Rates & Destination
We currently ship to all addresses within the United States. We are proud to offer Free Standard Shipping on all orders. There are no hidden fees or minimum purchase requirements at checkout.

Delivery Timeframes
Our team processes and packages your order within 1–2 business days. Once your package is shipped, the estimated delivery time is between 5 to 12 business days. Please note that transit times may vary slightly during major US holidays or extreme weather events.

Order Tracking (Track Order)
Every package shipped from Livostore includes comprehensive door-to-door tracking. Once your order has left our facility, you will receive an automatic shipping confirmation email containing your official tracking number. You can track your package directly on our website by visiting the "Track Order" link in our main navigation bar.

Shipping Address Accuracy
Please ensure that your delivery address is accurate and complete at checkout. We ship directly to the address provided. Livostore cannot be held responsible for packages delivered to incorrect addresses entered by the customer.

Lost or Missing Packages
If your tracking status shows "delivered" but you have not received your package, please check with your local postal carrier and neighbors first. If the package remains missing after 48 hours, please reach out to our customer support team immediately so we can assist you.

Contact Information
For any questions regarding your delivery or shipping status, please contact us at:
Email: support@shoplivostore.com
Phone: +1 (645) 208-1850
Address: 8345 NW 66th St, suite 100, Miami, FL 33195, United States